Shipping & Tracking

1. WHEN WILL MY ORDER SHIP?

   Receiving Time = Processing Time + Shipping Time

   Processing: Usually 2-5 Business days.

Before we ship your order, we have to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. Hope you could understand.

Once shipped, your order will arrive within 14 to 28 business days for United States, Canada, Australia, United Kingdom, France, Germany other countries can take up to 40 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas.

SHIPPING TIME

Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within these time frames.

Method Shipping Time Price
Standard Shipping to US,UK,AU,FR,DE 14-28 Business Days Free
Standard Shipping to Other Countries 15-40 Business Days Free
Expedited Shipping to US,UK,AU,FR,DE / if possible 5-14 Business Days $7.95

*Please note that the time frame mentioned above does not include processing time and account for delays caused by vendors or service and weather disruptions.

2. WILL I HAVE TO PAY INTERNATIONAL TAXES AND DUTIES?

There always no extra customs duty. But the recipient will be fully responsible for the charges if there is any. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. This is just a general guideline and you should contact your customs office for specific amounts and percentages.


We cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

TRACKING AN ORDER

You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. The tracking number will be valid for your check within 48-72 hours after you receive the email, If you require further tracking information, please contact us.
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